Core Return Policy
If your turbocharger purchase includes a core charge, return your qualifying original turbocharger to Virginia Turbochargers within 30 days of receiving your replacement turbocharger to receive a refund of the core charge.
Core Requirements
To qualify for a core refund, your returned turbocharger must:
- Be an original equipment unit that matches the turbocharger purchased.
- Be complete and fully assembled.
- Include the actuator, if applicable.
- Be in rebuild-able condition.
All returned cores are inspected to confirm they meet these requirements. Incomplete, disassembled, non matching, or non-rebuildable cores do not qualify for a full core-charge refund, may be eligible for a partial core credit.
Return Shipping
The customer is responsible for arranging and paying for return shipping.
Before shipping your core:
- Drain any remaining oil.
- Place the turbocharger in a sealed, sturdy plastic bag to prevent leaks.
- Pack it securely in a strong box with sufficient padding to prevent movement and shipping damage.
- Include your name, phone number, and invoice number so we can identify your return.
Ship your core to:
Virginia Turbochargers LLC
1711 Anderson Highway, Suite D
Powhatan, VA 23139
Core Refunds
We will inspect your core upon arrival and issue your core-charge refund within two business days of receiving a qualifying core. Your bank or payment provider may require additional time for the refund to appear in your account.
Questions About Your Core?
Unsure whether your core qualifies or need help with your return? Contact us or call 804-635-1849.